Privacy policy

Solarcoz Privacy Policy

1. Introduction

Solarcoz highly values your privacy. This privacy policy aims to inform you about how we collect, use, store, and share your personal information when you visit our foreign - trade independent website (hereinafter referred to as "this website") or utilize our services. We are dedicated to safeguarding the security of your personal information and strictly adhere to relevant privacy laws and regulations.

2. Information Collection

Automatically Collected Information: When you access this website, our server may automatically record certain details, including your IP address, browser type, access date and time, and the pages you visit. This information is employed for analyzing website usage, enhancing website performance, and improving the user experience.
User - Provided Information: During activities like account registration, product order placement, or customer service consultation, you may supply personal information to us. This includes details such as your name, contact information, shipping address, email address, and payment information. We gather this information to offer you services, process your orders, and address your requests.

3. Information Use

Service Provision: We utilize your personal information to deliver products and services to you, covering order processing, delivery arrangements, and after - sales support.
Personalized Experience: We might leverage the collected information to provide you with personalized content and recommendations. For instance, we can recommend relevant solar products based on your browsing history and purchase preferences.
Service Improvement: We will analyze the collected information to enhance our website, products, and services, thereby increasing user satisfaction.

4. Information Storage

We will implement reasonable security measures to store your personal information and prevent unauthorized access, disclosure, tampering, or destruction. Your personal information will be stored on secure servers, and the storage duration will be determined based on business requirements and legal stipulations.

5. Information Sharing

Third - Party Service Providers: We may share your personal information with third - party service providers, such as logistics partners and payment processors, enabling them to offer services on our behalf. These third - party service providers are bound by confidentiality agreements and can only use your personal information as per our instructions.
Legal Requirements: We may disclose your personal information when mandated by law, for example, in response to a court subpoena or a government investigation.

6. Your Rights

Right of Access: You have the right to access the personal information we hold about you.
Right of Correction: If you find that the personal information we possess about you is inaccurate or incomplete, you have the right to request its correction.
Right of Deletion: In accordance with the law, you have the right to request the deletion of your personal information.
Right of Objection: You have the right to object to specific ways in which we use your personal information.

7. Privacy Protection for Minors

Our services are not targeted at minors. In the event that we discover the collection of personal information from minors, we will take immediate steps to delete such information.

8. Policy Updates

We may update this privacy policy periodically. The updated policy will be published on this website, and your continued use of our services implies your acceptance of the revised policy.